Marine Electronics- AIS, VDR, Radio, Marine Safety equipment, Marine Homeland Security

Dispatcher - Houston, TX
Dispatcher - Mackay World Service
Location: Houston, TX (Deer Park)

Under limited supervision, the Mackay World Service Dispatcher will communicate with customers world wide via phone, fax and e-mail. Incumbent will also communicate with local ship agents and managers. Upon completion of service assignment, incumbent will follow-up with customer to review technician’s detailed service report.

Qualifications
•   Incumbent must possess an Associates Degree or equivalent education, training, and experience in electronics.
•   Understanding of marine electronics is a plus
•   History of customer service and building long-term customer relations
•   Must possess excellent communication skills and phone etiquette
•   Excellent time-management, organizational and administrative skills
•   Ability to work independently using discretion and judgment to make timely decisions
•   Intuitive thinking to work through problems efficiently
•   Strong computer skills (Excel, Word and Outlook)
•   Ability to be "on-call" every other weekend

Candidate will dispatch Marine Electronic Technicians to service:
Radars, ECDIS, Satcoms, HF and VFH Radios, GPS, Gyrocompasses, Autopilots, Sounders

Salary: $30K-$36K plus overtime.
Excellent benefit package.

To apply, discuss your qualifications in a cover letter, include salary history, and attach your résumé. Send via e-mail to:

staffing218@mackaycomm.com
Use Position 218-02 in the subject line
Respond by April 30, 2008. Candidates must be legally authorized to work in the U.S. Mackay is an EEO employer and a veterans-friendly organization.

Human Resources Manager - Raleigh, NC
Human Resources Manager
Location: Raleigh, NC

Brief Description:
The HR Manager has the following responsibilities:

•   Health and Welfare benefits: Help design and then administer these programs.
•   Retirement Plans: Administer 401(k) and Pension Plan.
•   Recruiting: Administer process involving roughly 25 new hires per year including Job Descriptions, Advertising, on-line testing, background reports, interviews, and compliance.
•   Government reporting: Prepare all HR-related reports including EEO-1, VETS-100, and Unemployment claims.
•   Employee database: Maintain HR profiles using ADP HRIS and Excel.
•   Legal compliance including knowledge of ERISA, COBRA, HIPAA and related state and federal regulations.
•   Company Policies and procedures: Work with two Co-Owners to create and/or update company policies and procedures.
•   Management Training: Help administer training and development program for key employees.
•   Interact with employees and outside vendors.
•   Knowledge: Confidence and technical skills of human resource practices.

Qualifications:
•   Strong oral and written communications skills.
•   Ability to handle multiple on-going tasks in a high stress environment.
•   Advanced PC literacy including, but not limited to: Microsoft Office and other database management software. Must be proficient using Excel. ADP experience a plus.
•   Excellent interpersonal skills and experience helping employees.
•   Ability to work independently with little to moderate supervision.
•   Detail-oriented
•   Ability to develop and maintain positive working relationships at all levels of the organization.
•   Effective problem solving skills, initiative, high energy, adaptable, self-directed, resilient, and high stress tolerant.
•   Five years’ experience in a multi-functional human resources position.

Education: Bachelor’s degree

Salary: $45K-$60K
Excellent benefit package.

To apply, discuss your qualifications in a cover letter, include salary history, and attach your résumé. Send via e-mail to:

staffing218@mackaycomm.com
Use Position 123-02 in the subject line
Respond by April 30, 2008. Candidates must be legally authorized to work in the U.S. Mackay is an EEO employer and a veterans-friendly organization.

Technical Advisor - Houston, TX
Technical Advisor- Mackay World Service
Location: Houston, TX (Deer Park)

Description:
Under limited supervision, the Mackay World Service Technical Advisor will communicate with shipping customers world wide via phone, fax and e-mail. Incumbent will also communicate with local ship agents and internal department managers. Upon completion of service assignments, incumbent will follow-up with customer to review the field technician’s detailed service report, and prepare invoices.

Qualifications
•   A strong knowledge of marine electronics products including radars, navigation equipment, GMDSS, gyro and steering, speed logs…
•   Must have served in the capacity of a marine service engineer for at least 7 years or in a marine electronics technical support role for at least 10 years
•   History of customer service and building long-term customer relations
•   Understanding of marine electronics is a plus
•   Must possess excellent written and verbal communication skills and phone etiquette
•   Excellent time-management, organizational and administrative skills
•   Ability to work pleasantly, professionally, and patiently with a variety of international customers and people in many internal departments.
•   Strong computer skills (Excel, Word and Outlook)
•   Ability to be "on-call" every other weekend

Candidate will support ship owners and managers providing sound technical advice regarding shipboard marine electronic equipments including the following :
Radars, ECDIS, Satcoms, HF and VFH Radios, GPS, Gyrocompasses, Autopilots, Sounders
Our technical advisor must be reliable, self-motivated, detail-oriented, organized, communicate well and enjoy a fast-paced work environment.

Salary: $45K-$55K plus overtime.
Excellent benefit package.

To apply, discuss your qualifications in a cover letter, include salary history, and attach your résumé. Send via e-mail to:

staffing218@mackaycomm.com
Use Position 218-03 in the subject line
Respond by April 30, 2008. Candidates must be legally authorized to work in the U.S. Mackay is an EEO employer and a veterans-friendly organization.