Global Service & Maintenance Contracts

Mackay World Service – Coordinates All Services 24/7:
+1 281 478 6245 service@mackaymarine.com
or Complete Service Request Form

FOUR (4) LEVELS of MACKAY MARINE SERVICE

Level 1 On-Demand Worldwide Service which is arranged and invoiced on an ad hoc basis using Purchase Orders rather than a formal contract. There are no annual fees.

Level 2 Worldwide Service Coordination: A Dispatching Contract provides certain reports and jobs scheduling service for fleets that utilize Mackay World Service exclusively, or primarily, for their service dispatching worldwide. All jobs are awarded via purchase orders and invoiced individually. There are no annual fees.

Level 3 Shore Based Maintenance Agreements: Mackay offers qualified customers a 5-year Shore Based Maintenance (SBM) Certificate for USD $150.00. The SBM Contract may be expanded to cover the cost of the annual Radio Safety Survey (GMDSS Survey). Contact us to find out how this package bundling will save you time and money at service@mackaymarine.com

GMDSS Shore Based Maintenance: Contract Certificate Process/Application
- See Application for SAMPLE: Mackay Shore Based Maintenance (SBM) Certificate
  (NEW – each SBM Certificate uniquely verifiable)

Level 4 Fixed Price Maintenance & Repair Contracts covers all On-Board Labor, Local Travel Time & Mileage, and Spare Parts involved in repairing and maintaining bridge electronic equipment. This contract also includes the annual Radio Safety Survey, Annual Performance Test, & Gyro Overhaul (conforming to manufacturer’s recommendations). The duration of this contract is typically two years.

Level 4 – Fixed Price Contract Comparison Worksheet (pdf)
Mackay General Terms & Conditions (pdf)
Contact us (+1 281 478-6245) to discuss Contract Pricing & On-Demand Service Labor Rates

SERVICE PACKAGES – Save Time & Money

Mackay Lump Sum “Annuals” Package Options & Standard Rates 2025
- Ensures the Same Price, Anytime, Any Day, at Any Mackay Locations Worldwide!
- For Specific Combo Pricing, contact MWS, below.
Contact Mackay World Service (MWS) 24/7 to Schedule Service Combinations:
+1 281-478-6245 or service@mackaymarine.com